Terms & Conditions

All orders are subject to availability and confirmation. In the event that an item is out of stock after your order is placed, we will notify you via email. You may choose to wait for restocking or cancel the order for a full refund.

All prices listed include applicable taxes unless stated otherwise. Prices may change without prior notice; however, the final price at checkout will always reflect the most current rate.

By completing a purchase, you confirm that the payment details provided are accurate and that you are authorized to use the selected payment method.

Orders are typically dispatched within 2–3 business days. Delivery timelines may vary depending on your location and courier service.

While we strive to ensure timely delivery, delays caused by external factors may occur. In such cases, we will keep you informed and work to deliver your order as soon as possible.

If you are not satisfied with your purchase, you may request a return or exchange within 7 days, provided the item is unused and in its original packaging.

Please note:

• Used or opened products cannot be returned or exchanged due to hygiene reasons
• Sale items are non-returnable unless defective, damaged, or incorrect
• Return shipping costs are the responsibility of the customer and are non-refundable
• Any applicable shipping or COD charges will be deducted from the refund amount

To initiate a return, please contact us at support@puritualofficial.com.

We make every effort to ensure that product descriptions, images, and details are accurate. However, minor variations in color, texture, or appearance may occur.

Puritual shall not be held liable for any indirect, incidental, or consequential damages arising from the use or misuse of our products. Our liability is limited to the value of the product purchased.

All content on this website — including text, images, graphics, and logos — is the property of Puritual and is protected under applicable copyright and trademark laws.

No content may be copied, reproduced, or used without prior written permission.

By using our website, you agree not to:

• Violate any applicable laws or regulations
• Interfere with the functionality or security of the website
• Upload harmful content, including malicious code or spam
• Misrepresent your identity or provide false information

We reserve the right to restrict or terminate access for users who violate these terms.

These Terms & Conditions are governed by the laws of Pakistan. Any disputes will be subject to the jurisdiction of the relevant courts.

We may update these Terms & Conditions from time to time. Any changes will be reflected on this page. Continued use of the website indicates your acceptance of the updated terms.

If you have any questions regarding these terms or your order, our team is here to assist you.