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Welcome to Puritual! These Terms and Conditions outline the rules and regulations for using our website and purchasing our products. By visiting our website or placing an order, you agree to the following terms:
All orders are subject to availability and acceptance. If a product you ordered is out of stock, we will notify you via email. You may choose to wait for restocking or cancel the order for a full refund.
Prices listed include all applicable taxes unless otherwise stated. Prices are subject to change without notice. You’ll always see the latest prices during checkout. By placing an order, you confirm that the payment details you provide are accurate and that you're authorized to use the selected payment method.
We aim to dispatch orders within 2–3 business days. Delivery times may vary depending on your location and the courier. While we strive to deliver on time, we are not liable for delays caused by factors outside our control. We'll always do our best to keep you informed and get your package to you as quickly as possible.
Not in love with your order? You can return any unused item in its original packaging within 7 days for a refund or exchange. Please note:
Due to hygiene purpose, we don’t accept returns or exchanges of used or opened products. Sale items are non-returnable unless you received the wrong or damaged product. Return shipping costs are the customer’s responsibility and are non-refundable. If a refund is issued, any return shipping and COD charges (if applicable) will be deducted.
To initiate a return, contact our customer support team for instructions at support@puritualofficial.com
We do our best to ensure our product descriptions and images are as accurate as possible. However, slight variations may occur.
Puritual is not responsible for indirect, incidental, or consequential damages related to the use or misuse of our products. Our liability is limited to the value of the item purchased.
These terms are governed by the laws of Pakistan. Any disputes arising from these terms or your use of our website will be handled in the courts located in our jurisdiction.
All content on this website—including logos, text, graphics, and images—is the property of Puritual and is protected by copyright and trademark laws. You may not use, copy, or reproduce any content without our written permission.
By using our website, you agree not to:
We may update these Terms & Conditions from time to time. Any changes will be posted on this page. Continued use of our website constitutes acceptance of those changes.
Got questions about these terms or your purchase? Our customer service team is here to help. The company supports each product sold and maintains a goal to provide you with enjoyable shopping experiences.
